creationsbylilianatrahan web store FAQ section

Processing takes 1-7 days, depending on the product, and only AFTER invoices have been paid (your payment goes toward the cost of production). If you'd like to know the status of your order, please e-mail at [email protected]. If I have something that's stopping me from finishing products on time, I will announce it on the Facebook page. If you need the products by a certain date, please be sure email us before ordering for availability.

Shipping rates within the US is as follows: $0-$10 - $2.00 shipping $10-$50 - $3.50 shipping $70+ - Free First Class Shipping. If you want your items a faster, you may choose to send them via Priority Mail for $5.50 (in the U.S. only). *Please note that the customer is responsible for all applicable duties, fees and any other charges for customs clearance. All products are wrapped and packaged by us. We are not responsible for damage that occurred during shipping. If you had trouble or didn't get your products are all, contact us so we will be able to find out what happened and see what we can do.